Course Category: Employee Portal
Softengine Web Production Routing functionality allows for sub-status tracking of the production process. Using your own custom statuses, you can progress your production order through your operational workflow by drag-and-dropping orders, triggering SAP alerts to other individuals via those status changes.
Softengine Production Scheduling offers a calendar-based board that will allow for the scheduling of SAP Production Orders at the Document, Route Stage, or Resource level.
The Softengine Production Terminal is designed to offer an additional method of production order processing; easily take receipt of your finished goods through our mobile responsive, web-based platform in seconds.
Field Service Management
The Service Manager allows support tickets to be placed in the system for any serialized items sold that has a warranty contract attached to them. Additionally, tickets placed in the B2B portal, or via SAP Business One can be assigned to service engineers to schedule and prioritize their day.
Softengine Web Product Catalog separates individual products into their respective categories and provides employees with an easy-to-use interface displaying product names, photographs, prices, and in-stock amounts.
With Softengine Global Sales, order fulfillment has never been easier for both sales executives and sales representatives. Place and manage orders for your clients anywhere in the world.
The Softengine Recipe Manager facilitates storing multiple recipes (bills of materials in SAP Business One) for a single finished good. This is ideal if you are developing new flavors, rely on different suppliers to substitute items, have multiple production facilities, or have different yield factors based upon geographic location.
Message Delivery System
Need to send important messages to your employees, or customers? Or want to let your clients know about any special offers or promotions? The message delivery system allows you to send messages to groups of users, or specific users via the Employee Portal and B2B Portal.
In the case of contamination or recall alerts, having the ability to act quickly and effectively makes all the difference for food and beverage companies. Softengine Web Batch Tracing functionality provides customer service employees the ability to trace the product tree forwards and backwards for any batch to see what items or customers might be affected during the event of product complaints or recalls.
Learn how to use, setup, and configure Softengine's Production Room; also known as Cut Room. Production Room allows you to easy process your production on a mobile device. Simply select the item you want to make, select the raw material / ingredient and production room does the rest. Compatible with a ZPL label printer and digital scale.